

Faq Page
Frequently Asked Questions – Innova Fireplaces
At Innova Fireplaces, we’re committed to helping you choose the perfect heating solution for your space. Whether you're exploring our modern electric fireplaces, efficient gas fireplaces, stylish wood-burning firepits, or convenient gas firepits, we've answered the most common questions to help you make an informed decision. From installation and safety to maintenance and performance, our FAQs cover everything you need to know. Browse by category to find quick, reliable answers and expert tips—so you can enjoy warmth, ambiance, and peace of mind with every flame.
🔌 Electric Fireplaces FAQs
- What is an electric fireplace and how does it work?
An electric fireplace is a heating appliance that mimics the appearance of a traditional fireplace using LED lighting and flame effects. It plugs into a standard electrical outlet and can operate with or without heat, offering year-round ambiance. - Do electric fireplaces need venting or a chimney?
No. Electric fireplaces are 100% vent-free and require no chimney, flue, or external venting, making them ideal for apartments, condos, and modern homes. - Are electric fireplaces energy-efficient?
Yes, electric fireplaces are highly energy-efficient since they convert nearly all electricity into heat. Most models also allow you to run the flame effect without heat to save energy. - Can electric fireplaces heat a room effectively?
Most electric fireplaces can heat rooms up to 400-500 square feet. Some models with infrared heating technology can heat even larger areas efficiently. - Are electric fireplaces safe for children and pets?
Absolutely. Electric fireplaces from Innova stay cool to the touch and don’t emit real flames or harmful gases, making them safe for kids and pets.
🔥 Gas Fireplaces FAQs
- What’s the difference between a gas fireplace and a traditional wood-burning one?
Gas fireplaces offer the charm of a real flame without the mess of ashes or the need for wood. They’re cleaner, more efficient, and easier to operate with remote or wall switches. - Do gas fireplaces require a vent or chimney?
It depends on the model. Innova offers both vented and vent-free gas fireplaces. Vent-free models don’t require a chimney and are easier to install. - How is a gas fireplace installed?
A professional installer connects the fireplace to a natural gas or propane line. For vented models, proper ventilation to the exterior is also installed. - Can I control the flame and heat output?
Yes. Most Innova gas fireplaces come with adjustable flame and heat settings, many with remote control or smart home compatibility. - Are gas fireplaces energy-efficient?
Modern gas fireplaces are very efficient, with many models featuring up to 90% efficiency ratings and thermostatic control for optimized heating.
🔥 Firepits FAQs
- What types of firepits does Innova offer?
Innova offers a variety of gas firepits in modern and classic designs, suitable for patios, gardens, and outdoor lounges. Styles include built-in, portable, and tabletop firepits. - Are gas firepits safe for residential outdoor use?
Yes. Innova gas firepits are designed with safety in mind, featuring auto shut-off, flame sensors, and CSA certification for outdoor residential use. - What kind of maintenance do firepits require?
Firepits are low-maintenance. Regular cleaning, covering when not in use, and checking gas connections ensure long-term functionality and safety. - Can I use a firepit on a wooden deck or near structures?
Some firepits are safe for use on wooden decks if proper heat shields or fire-resistant mats are used. Always follow local codes and the product’s clearance recommendations. - Do firepits provide enough heat for outdoor gatherings?
Yes, Innova firepits are designed to produce sufficient radiant heat to keep outdoor seating areas warm and inviting, even on cooler evenings. What is a wood-burning firepit and how does it work?
A wood-burning firepit is an outdoor heating solution that burns real wood logs to create a live flame. It provides a traditional campfire experience, ideal for warmth, cooking, or ambiance in outdoor spaces.Do I need a special permit to use a wood firepit?
Regulations vary by location. Some cities or neighborhoods may require a permit or restrict the use of open flames. Always check with your local fire department or municipality before use.What type of wood is best for burning in a firepit?
Hardwoods like oak, hickory, and maple are ideal because they burn hotter and longer with less smoke. Avoid using softwoods (e.g., pine), treated wood, or painted lumber as they produce more smoke and harmful fumes.Are wood-burning firepits safe to use in residential areas?
They are safe when used responsibly. Always place your firepit on a non-combustible surface (like concrete or stone), away from overhanging trees or structures, and keep a fire extinguisher or water source nearby.Can I cook on a wood-burning firepit?
Yes! Many Innova wood-burning firepits are grill-compatible or come with optional cooking grates. They’re perfect for roasting marshmallows, grilling, or open-fire cooking.How do I maintain and clean my wood-burning firepit?
After each use, allow ashes to cool completely, then remove and dispose of them safely. Regularly clean the bowl and inspect for rust or cracks. Store the firepit under a weatherproof cover when not in use.Does a wood-burning firepit produce a lot of smoke?
Some smoke is normal, but using dry, seasoned hardwood minimizes smoke. Avoid burning wet wood, leaves, or trash, which create excess smoke and odor.